Aftercare

At coldeco glass, we offer repair and maintenance consultations to ensure you can enjoy your pieces for a long time.

Glass is delicate, but with care, it can regain its beauty. Please feel free to contact us for a consultation.

■ Consultation Process

For product defects, damage, repairs, or after-sales care, please contact us first via Contact.

・Time of purchase

・Product condition (e.g., damaged areas)

Providing this information will allow us to assist you more efficiently.

After reviewing the details, we may ask you to send images if necessary.

If urgent, you may attach images directly to our reply email and send them back.

■ Pricing

The cost of repairs and maintenance varies depending on the product's condition and the nature of the service.

After reviewing your consultation request, we will provide an individual quote.

■ Notes

・Depending on the extent of the damage, we may not be able to repair the item.

・Shipping costs are to be borne by the customer.

・Depending on the repair, it may take some time.